Welcome to Tandture Systems

Tandture Systems offers business solutions by leveraging the power of information technology to enterprise and SMEs throughout the United States, UK, Europe and Australia, with a focus on salesforce.com, SUGAR CRM. We are expertise in larger and more complex deployments where customers really want to leverage CRM to transform their businesses.

Customer Relationship Management: We help you evaluate whether salesforce.com or Sugar CRM is the right platform for your company to track sales, marketing, and customer service. After platform selection, we customize and deploy the solution and ensure a successful project.

Sales process optimization... Sales cloud: We help our client optimizing their sales process by building them in the cloud, so the user can access it anywhere through an Internet-enabled mobile device or a connected computer. Our sales cloud offering includes a real-time sales collaborative tool called Chatter, provides sales representatives with a complete customer profile and account history, allows the user to manage marketing campaign spending and performance across a variety of channels from a single application, tracks all opportunity-related data including milestones, decision makers, customer communications, and any other information unique to the company's sales process. Automatic email reminders can be scheduled to keep teams up to date on the latest information.

Service cloud: We help our client to build call center applications, which enables our client s to create and track cases coming in from every channel, and automatically route and escalate what's important. We help our client to track their own cases 24/7 thru building customer portals.

Force.com ... Platform as a Service(PaaS): We can help you to leverage the Salesforce.com's Force.com to migrate the existing business applications. We will help our customers to achieve the minimum time-to-deploy by agile methodology.

Salesforce Capability
  • Sales and Marketing process implementation & optimization
  • Service process implementation & optimization
  • Building business process using force.com platform
  • Enhancing business process using portal solutions
  • Implementing multicurrency
  • Implementing live-agent
  • Productivity improvement tools
  • Integration with social media
  • Custom report and dashboard building

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